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Hi there.

I’m Sarah, the director of Freshwater Tax, and I’m excited to share a little bit about what we do here. Freshwater Tax is more than just an accounting firm—we’re a team that’s genuinely passionate about helping you feel confident and empowered in your financial journey, regardless of if you’re an individual, a business owner, an investor, or just starting out on your entrepreneurial adventure. Here’s a little summary of the key services that we offer and what is important to the team and I…

 

Personal Tax with a Personal Touch

We understand how overwhelming tax time can be, especially when you’re juggling so many things at once. Our personal tax return service is perfect for those who appreciate accuracy, a warm, friendly touch, and the convenience of having your tax sorted without having to leave home. Our secure client portal makes it super simple to upload your documents and stay connected with us. If you’re confident using an online platform (where we can securely chat about your return), not in a rush, and prefer quality over the cheapest option, then our wonderful team of five tax specialists (including myself) are here to take care of your tax affairs with the utmost attention to detail. We always aim to match you with the same specialist each year because we know consistency is key to building trust and making you feel at ease.

 

Business Services: So Much More Than Just Tax!

Since 2012, I’ve been juggling the busy life of running a small business while balancing the demands of a young family (and now, an energetic puppy). Along the way, I’ve met so many inspiring people and learned countless lessons. That’s why I’m especially passionate about helping female business owners find clarity and confidence in their finances. I truly understand the juggling act, and I’m all about supporting one another through it. Whether you’re a sole trader, a company, a trust, or a partnership, I’m here to help you go beyond just meeting your tax obligations to truly thrive. Through phone, zoom, chat, or email, I’m here not only to prepare your income tax return but also to guide you in understanding your financials so you always feel in control. I encourage our clients to take advantage of our in-house reporting software, which seamlessly connects to your bookkeeping file, delivering regular, easy-to-understand reports that highlight the key metrics you need to keep your business flourishing.

 

Virtual CFO Service

A successful business needs BOTH a great accountant and a skilled bookkeeper – two very different but equally crucial skill sets. At Freshwater, we offer both under one umbrella with our Virtual CFO service; combining accurate bookkeeping with expert accounting advice. We take care of everything, from meticulously maintaining your books and reconciling accounts to preparing your BAS/IAS and helping you understand your cash flow. Our regular financial health reports give you the insight to thoughtfully explore your business’s strengths, weaknesses, opportunities, and threats. Our Virtual CFO program is exclusive, with limited spots available, because we’re all about maintaining high-quality books and giving each of our clients that extra-special, personalised touch. If you’re interested, please feel free to get in touch with us.

 

Business Setup Services: Making your Dreams a Reality

Starting a business is both thrilling and a little daunting, I’ve been there! I absolutely love helping budding entrepreneurs turn their small business dreams into reality! Over the years, I’ve had the joy of witnessing so many incredible success stories, and being a part of that journey is truly one of the best parts of my job. I’m here to help you choose the perfect structure for your unique situation and I’ll guide you through everything—from registering your business to understanding your tax obligations—so you can start strong and confidently focus on bringing your dreams to life.

 

Why Choose us?

I started Freshwater Tax because I wanted to do things differently—combining professional expertise with a personal touch that makes you feel supported and cared for. I’m not just your accountant; I’m your partner in achieving financial clarity and growth. My team and I are dedicated to making tax and financial management as smooth and straightforward as possible, so you can focus on what you do best.

As a valued client of Freshwater Tax, you’ll automatically receive personalised tax and BAS reminders, complete with the necessary request forms sent directly to your inbox. You’ll also have secure access to your very own Freshwater Portal account, where you can chat with us directly, safely store your tax records, ask questions, and even settle your invoices with ease. Plus, you’ll have my direct mobile number for complimentary WhatsApp chats, so I’m always just a message away whenever you need support.

To ensure we maintain our signature high-quality service, we may not always have immediate availability for new clients, but we’d be delighted to add you to our waitlist. If you’re interested in becoming a client, please submit your application here. In the meantime, feel free to explore our blog and take advantage of the complimentary resources available on our website.
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Important Note: During our peak season from July to October, we prioritise maintaining our signature high-quality service. As a result, we may not always be able to take on new clients, however we’re happy to add you to our waitlist.

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